FAQ

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Are WhiteHaven watches water resistant?

All WhiteHaven watches are 3 ATM resistant, which is equivalent to occasional splashes. They can withstand a few accidental drops of water such as a light rain or when you wash your hands. They will not resist if you bathe entirely, if you take a shower, or if you go to a sauna for example. Water damage inside the watch is not covered by the warranty.

Wristband quality

Our Leather Bracelets are of very good quality and are certified.
Our Milanese Mesh Bracelets are made of 100% stainless steel.
Our Nato Fabric Straps are made from very durable fabrics.

Are payments secure?

At WhiteHaven, your satisfaction is our primary commitment. That's why we've taken steps to ensure your peace of mind by providing secure and encrypted payments. Your trust is our motivation, and we do our best to provide you with a worry-free shopping experience.

What are the different types of bracelets?

At WhiteHaven, we offer 6 different types of wristbands:

1. Milanese knit
2. Leather
3. Croc leather
4. Plain Leather
5. Velvet
6.Nato Cloth

How to choose the right bracelet?

Discover at WhiteHaven a wide selection of colors and various materials, including Milanese mesh, leather and nato fabric.

If your quest is discreet elegance, our selection of Leather, Croco Leather and Velvet bracelets will undoubtedly seduce you. Every detail is carefully crafted to reflect your refined taste, adding a touch of class to every movement of your wrist.

For sporty souls looking for the perfect fusion of form and function, our Nato Fabric straps are designed to meet your needs. Robust and resistant, they accompany you in style.

If you aspire to the extraordinary, our Milanese mesh bracelets will catch the eye. The ultimate symbol of distinction and audacity, they illuminate your wrist with radiance and charisma.

We don't just offer watches, we offer an opportunity to create a style that's uniquely yours, express yourself without limits.

How do I adjust my Milanese Mesh Bracelet?

Our Milanese Mesh Bracelets are made of stainless steel and of very good quality.
To adjust your Milanese Mesh Bracelets, you can follow our step-by-step instructions or simply watch the video.

Step 1: Find the right tool

Use a flat end tool to easily adjust your Milanese Mesh Bracelets.

Step 2: Lift the clasp

Use the flat end of the tool to lift the clasp.

Step 3: Slide the clasp

Slide the clasp to adjust the length of the bracelet as you want.

Step 4: Attach the clasp

Once the clasp is in the right place, use the tool again to close the clasp.

How do I put a Leather Strap on my watch?

To put on a Leather Bracelet, we advise you to watch the video: https://youtu.be/GVb-DMCgNaM?si=6LRhqJOsLt-CA0zO

How do I put a Velvet Strap on my watch?

To put on a Velvet Bracelets, we advise you to watch the video: https://youtu.be/689cDCCjG2U?si=p8JPBzQrMFBGDNaD

How do I clean my WhiteHaven bracelet?

To clean a Nato Fabric or Milanese Mesh Strap: Separate it from the dial. Wash the bracelet with soap and water by gently brushing the bracelet. Wipe it off and let it dry.

For a Leather, Croco Leather, Plain Leather or Velvet Strap: WhiteHaven does not recommend washing these straps as water can damage them.

How do I clean my WhiteHaven dial?

To wash your WhiteHaven watch dial, use a cloth or tissue as if cleaning glasses. Rub the dial, and your WhiteHaven dial is clean!